Last updated on January 11th 2021
At Krepling, Inc., a Delaware corporation (hereinafter, “Krepling,” “Company,” “us,” or “we”), we respect and protect the privacy of visitors to our website, www.krepling.com, and the other websites under the krepling.com domain (collectively, the “Sites”), and our customers who use our SaaS product, e-commerce software, tools, and related services (together with the Sites, the “Service”).
This Privacy Protection Policy (“Policy”) explains how we collect, use, disclose and protect visitors’ and users’ information as part of the Service. Any discussion of your use of the Service in this Policy is meant to include your visits and other interactions with the Sites and Services, whether or not you are a user of Krepling’s SaaS product.
In our mission to innovate global commerce for brands and consumers on Krepling, we collect and use information about you, our
- Business owners using Krepling to power your business
- Customers who shop at a Krepling-powered business
- Partners who develop apps for business owners to use, build their website on behalf of business owners, refer potential entrepreneurs to Krepling, or otherwise help business owners operate or improve their Krepling-powered business
- Visitors to Krepling’s websites, or anyone contacting Shopify support
Capitalized terms that are not defined in this Policy have the meaning given them in our Terms of Service.
Welcome to Krepling’s Privacy Protection Policy! In this section, you’ll find our plain-English Terms of Service. This part isn’t legally binding, so please use this column only as an aid when reviewing the legal language.
1. Defining “personal information”
In this Policy, “Personal Information” means information or an information set that identifies or could be used to identify an individual directly or indirectly. Except as described in this Policy, Krepling will not give, sell, rent, or loan any Personal Information to any third party.
Personal Information does not include “Usage Data” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users which does not contain personally-identifying information. Usage Data helps us understand trends in the usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners, and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Service as well as for advertising and marketing purposes.
“Personal Information” is information someone can use to identify you.
2. How we collect, use, and share your Personal Information and other information
2.1 Information you provide us
When you register for the Service, we may ask for Personal Information such as your name, email address, or credit card, or other billing information. You may also provide at your own discretion certain related information like your company name, social media websites, a list of your skills, the date you started using the Service, and a description of your business.
We may also retain the contents of any messages you send to us or through the Service, and we may collect information you provide in user content that you post or upload to the Service (“User Content”).
Krepling may use Personal Information provided to operate, improve upon, and personalize the Service, for billing identification and authentication, to contact and communicate with you about the Service and your use of the Service, to support use of the Service, to send marketing materials for research purposes, and to generally improve the content and functionality of the Service.
We may also combine your Personal Information with third-party analytics information to build a broader profile of our individual users so that we can serve you better and provide custom, personalized content and information. Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, to analyze Site usage and improve the Service, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise set forth in this Policy.
Note that we will never email you to ask for your account information. If you ever receive such an email, please forward it to firstname.lastname@example.org. For more information about our procedures in this regard, please review our Terms of Service.
We use financial information solely as authorized by you in accordance with the Service. While Krepling does not store your credit card information and will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold Krepling harmless for any damages that may result therefrom.
2.2 Information we may receive and share with third parties
We may now or in the future receive Personal Information about you from third parties. For example, if you access our Site or Service through a third-party connection or log-in or connect an application to Krepling, that third party you connected with may pass certain information about your use of its service to Krepling. This information could include but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.
Krepling may also share Personal Information with its third-party service providers (such as its credit card processors and payment/hosting partners) to provide the necessary hardware, software, networking, storage, and other service we use to operate the Service and maintain a high-quality user experience. We do not permit our service providers to use the Personal Information we share for their marketing purposes.
2.3 Domain name information
When you purchase Domain Registration services for top level domains (TLDs), as the domain registrar, we are required to collect the following personal information from you (collectively, “Personal Information”):
- Registrant Name
- Registrant Organization (where applicable)
- Registrant Address
- Registrant Email
- Registrant Fax (where applicable)
- Registrant Phone number
- Administrative Contact
- Administrative Contact Organization (where applicable)
- Administrative Contact Address
- Administrative Contact Email
- Administrative Contact Fax (where applicable)
- Administrative Contact Telephone Number
- Technical Contact
- Technical Contact Organization (where applicable)
- Technical Contact Address
- Technical Contact Email
- Technical Contact Fax (where applicable)
- Technical Contact Telephone Number
- Billing Contact
- Billing Contact Organization (where applicable)
- Billing Contact Address
- Billing Contact Email
- Billing Contact Fax (where applicable)
- Billing Contact Telephone Number
Our collection of Personal Information is necessary to comply with contractual obligations we have with the Internet Corporation for Assigned Names and Numbers (“ICANN”) and with certain TLD registries (“Registries”) so that you can validly register your domain name. In addition to Personal Information, our contracts with some Registries may require us to collect other personal information for the registration of a TLD such as certain professional affiliations, identification, or other qualifiers (“Additional Personal Information”).
2.4 Log file information
We collect certain technical information from the visitors to our customers’ websites. The information that our web servers log about our Service customers’ site visitors includes:
- Browser Type
- Language Preference
- Referring Site
- Date & Time of each visitor request
- Pages Your View
Our purpose in collecting non-personally identifying information is to better understand how Krepling’s visitors use its website.
Kreplingo also collects other potentially personal identifying information like:
- Internet Protocol (IP) address for logged in users
- Internet Protocol (IP) address for users placing an order
- Internet Protocol (IP) address for users leaving comments on our blog
- Krepling only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described above.
Krepling uses this information in order to monitor the volume of our customers’ website traffic. We do this, for instance, to facilitate customer billing when a tiered pricing plan is based on the number of unique visitors to a customer’s website. We also use this technical information for our own analytical purposes, such as to measure how many customers have published active websites using our Service. Lastly, we may use this information to create separate analytics products that we offer to customers–using information that is not directly identifiable to any individual–to help customers visualize how their site is being used, to track conversions, and to provide other measurement metrics.
2.5 Other information sharing
We may be required to disclose Personal Information to respond to subpoenas, court orders, and law enforcement or governmental requests or investigations, or to establish or exercise our legal rights or defend against legal claims. We may also share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or our Terms of Service, or as otherwise required by law.
We use or may use information collected by cookies, log files, device identifiers, and clear GIFs information to:
(a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site
(b) provide custom, personalized content and information
(c) to provide and monitor the effectiveness of our Service
(d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns
(e) diagnose or fix technology problems
(f) help you efficiently access your information after you sign in
(g) to provide advertising to your browser or device, and
(h) automatically update the Webflow application on your mobile devices.
We may share Personal Information with any member of the Krepling team, which includes any entity that controls, is controlled by, or under common control with Krepling.
We ask for certain information, like your name, email address, and account credentials, to use Krepling. We use this information to run Krepling and other things mentioned in this policy (like logging and analytics). We also continuously save your work to keep it safe.
Krepling won’t sell or rent your personal information to a third party.
Krepling, as a domain registrar, collects relevant information about your domain registration to comply with ICANN standards.
Sometimes we aggregate user data anonymously to understand our customer base better.
We collect some information from you automatically using cookies so we know when things go wrong, or to help us understand what parts of Krepling need some improvement.
Sometimes the law or subpoenas require us to share information. We may also sometimes need to use information to investigate and prevent wrongful actions.
3. Links to other websites
The Service contains links to websites and applications other than the Service, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Service.
Krepling does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
We are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third-party access to your User Content, you do so at your own risk.
We sometimes link to third-party websites and services. Your use of those sites and services is governed by their respective policies, not ours. So be careful out there, guys.
4. Our community
Our Service offers publicly accessible blogs and community forums. If you elect to post something in a public area of our Service, any Personal Information or content that you voluntarily disclose for posting to the Service, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.
To request removal of your Personal Information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove all your Personal Information.
Our blogs and community forums are accessible to the public, so any information provided in these areas, including your personal information, may be read, collected, and used by the public. If you need personal info removed, you can email us at firstname.lastname@example.org and we’ll remove it, if possible.
5. User reviews
From time to time, we post customer testimonials on the Sites which may contain Personal Information. We always obtain the customers’ consent prior to posting their names along with their testimonials.
6. Protection of information
Our teams work tirelessly to protect your information, and to ensure the security and integrity of our platform. We also have independent auditors assess the security of our data storage and systems that process financial information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites. When you enter confidential information (such as login credentials or information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, we all know that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means we cannot guarantee the absolute security of your personal information.
The security of your information is extremely important to us. We take many steps to ensure your personal information is safe by using commercially reasonable technology and security safeguards. We are not responsible for the security measures of any third party.
7. Cloud and data transfers
We are based in the United States with offices in Europe, but, unless we expressly agree otherwise (including through our Terms), we may host, transfer, and process data, including Personal Information, in the United States and in other countries through Krepling and third parties that we use to operate and manage the Service. These countries may have data protection laws that are different from those of your country of residence. Krepling uses a variety of safeguards, including contractual and technical measures, to protect the data we transfer.
If you are located in the United Kingdom (“UK”), European Union (“EU”), European Economic Area (“EEA”) or Switzerland, we recognize that the Court of Justice of the European Union ruled in July 2020 that a certification under the EU-U.S. Privacy Shield Framework no longer can serve as the basis by which entities subject to the GDPR export Personal Information to countries whose laws have not been recognized by the European Commission as providing a high level of protection for the information. As affected customers who relied only on our Privacy Shield certification transition to the use of Standard Contractual Clauses and other methods for transferring Personal Information to Krepling under the GDPR, Krepling will continue to honor our obligation to comply with the Privacy Shield Principles with respect to such information.
We’re based in the United States and Europe, but we may host, transfer, or process data in other countries through third parties that manage our service. By using our service, you are agreeing to this use of data in other countries, which may have different privacy laws.
TL;DR: We offer Standard Contractual Clauses for the protection of personal data that customers export to us from the UK or EEA.
You may unsubscribe from receiving promotional or marketing emails from Krepling at any time by using the “unsubscribe” link in the email received, or by emailing us at email@example.com. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings.
With respect to your account information, you may update, correct, or delete information that you provided to us by logging into your Krepling account or contacting us at firstname.lastname@example.org.
You can also opt out of receiving marketing information from Krepling.
9. Updating your information
Business owners may update, delete, or change your Personal Information you have provided Krepling by logging in to the Service and providing such additional information or deleting such information where applicable. If you are not a Krepling business owner and would like to gain access to, or request deletion of, information we have collected, please contact us at email@example.com. We will use commercially reasonable efforts to respond to such queries within a reasonable time. Krepling has no direct relationship with the individuals or companies (“End Users”) with whom you may interact using the Service. Any such End Users seeking access to, or who would like to correct, amend, or delete data which may be stored in the Service should direct their query to the applicable Krepling business owner acting as the data controller for such information.
You can always access and manage your personal information through your Webflow account, or by emailing us at firstname.lastname@example.org.
10. Data retention
Krepling will retain Personal Information we process on behalf of our customers or collect directly from our customers for as long as needed to provide Service to our customers, subject to our compliance with this Policy, or as required or permitted under the applicable law. We may further retain and use this Personal Information as necessary to comply with our legal obligations; maintain accurate accounting, financial, and other operational records; resolve disputes; and enforce our agreements. We have established internal policies for the deletion of data from customer accounts following termination of a customer’s subscription to the Service.
We keep your personal information until we no longer need it to provide you with the service. We may also keep your personal information if required by law or to keep our internal records accurate. Once you terminate your account, we’ll delete your personal information, unless we’re required by law to retain it.
11. Children’s personal information
Krepling does not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Service. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Policy by instructing their children never to provide Personal Information on our Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to Krepling through our Service, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.
You must be at least 13 years old to use Krepling.
12. California users
This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), below is a summary of the Personal Information categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect your Personal Information, where we obtain the Personal Information, and the third parties with whom we may share your Personal Information.
We generally collect the following categories of Personal Information about you when you use our Site or services:
- identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices;
- protected classifications, such as gender;
- commercial information such as records of products or services purchased, obtained, or considered by you;
- Internet or other electronic information regarding your browsing history, the webpage visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information;
- audio recordings of your voice to the extent you call us, as permitted under applicable law;
- professional or employment-related information.
We generally do not collect education-related or biometric information, geolocation information, or inferences about your preferences, characteristics, behavior and attitudes. For more information about the Personal Information we collect and how we collect it, please refer to Sections 1 and 2, above.
We collect your Personal Information for the business purposes described in Section 2, above. The CCPA defines a “business purpose” as the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected.
The categories of third parties with whom we may share your Personal Information are listed in Section 2, above.
If you are a California resident, you have rights in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of our network systems.
- Right Against Discrimination – You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.
- Right to Know – You have the right to request in writing: (i) a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (i) the categories of personal information we have collected about you, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual. You have the right to request a copy of the specific Personal Information we collected about you during the 12 months before your request.
- Right to Delete – You have the right to request us to delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions.
To assert your right to know or your right to delete your Personal Information, please contact us. To verify your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
California consumers may also use the Digital Advertising Alliance’s tool to send requests under the California Consumer Privacy Act (“CCPA”) for a web browser to opt-out of the sale of personal information by some or all of that framework’s participating companies by accessing the DAA’s tool here: https://www.privacyrights.info/, or by downloading the DAA’s AppChoices mobile application opt-out here: https://www.privacyrights.info/appchoices.
In addition, under California Civil Code Sections 1798.83–1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties.
If you are a California resident and would like a copy of this notice, please submit a written request to: email@example.com or Krepling Inc., #1433 99 Wall Street, New York, NY 10005.
If you’re a resident of California, you can ask us to send you a list of the types of personal information we share with our affiliates and third parties for marketing purposes.
13. Business transactions
14. Contact us
If you have questions regarding this Policy or about the privacy practices of Krepling, please contact us by email at firstname.lastname@example.org, or at:
99 Wall Street #1433
New York, NY 10005